Frequently Asked Questions
Everything you need to know about our premium home textiles and ordering process.
Do you offer fabric samples before I commit to a large order?
Yes, we offer swatches for most of our upholstery and drapery fabrics. You can order individual 4x4 inch samples directly from the product page to ensure the color and texture match your home decor.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days within the continental US. Custom-cut fabric orders require an additional 1-2 business days for processing before they are dispatched from our warehouse.
Can I return fabric that has already been cut?
Because our fabrics are cut to your specific length requirements, we cannot accept returns on cut yardage unless there is a manufacturing defect or shipping error. We highly recommend ordering a sample first.
Are your fabrics suitable for outdoor use?
We carry a specific line of 'Outdoor & Performance' fabrics that are UV-resistant and water-repellent. Please check the product specifications for the 'Outdoor Rated' badge before purchasing for patio furniture.
Do you offer trade discounts for interior designers?
Yes, we have a Professional Program for interior designers, upholsterers, and contractors. Once your business credentials are verified, you will receive exclusive tiered pricing on all bulk orders.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm for larger home renovation projects.